Posts Tagged ‘ Outsourcing

Increased Compliance Burdens Are Leading to the Establishment of More Legal Process Outsourcing Firms

Increased Compliance Burdens Are Leading to the Establishment of More Legal Process Outsourcing Firms

Legal Process Outsourcing (LPO) services are becoming quite popular these days. One reason behind this is the increase in the number of statutory compliances for corporate organizations.

Lack of transparency and regulation has been identified as one of the factors that engendered the recession which in turn shook the roots of the American economy. Authorities have responded to this by making it mandatory for important financial institutions to maintain certain records to increase transparency. It is perceived that these measures will reduce the chances of another recession hitting the market.

Regulatory requirements

Those who have been keeping a tab on developments in this field will know that private equity advisers and hedge funds have to register their firms with the U.S. Securities and Exchange Commission and reveal their books to regulators. Depository institutions will be subject to the bank holding regulations issued by the Federal Reserve Bank. Moreover, the Office of Thrift Supervision (which was the regulator of institutions like IndyMac Bancorp Inc., Washington Mutual Inc., and American International Group Inc.), will be made a part of the Office of the Comptroller of the Currency. Companies that issue mortgages would be required to retain a minimum of 5% of these on their books to discourage improper loans. The new Consumer Financial Protection Agency will have SEC authority and regulatory authority. This agency will ensure that entities which create consumer debt disclose more information.  

Apart from recession related issues, energy and healthcare reforms will also impose more compliance burdens on organizations related to those sectors.

Some people argue that these regulations have been imposed to make sure that no institution becomes too big. However, everyone agrees that such regulations will increase legal spending across all corporate organizations.   

Advantages of appointing LPO service providers

It is natural that firms will try to outsource as much work as possible because they are already cash strapped.  Even the American Bar Association approves legal process outsourcing. The LPO industry is useful for small and medium sized businesses because such organizations find it more difficult to deal with the compliance burden. This is the only way in which they can compete with larger firms within and outside America.

Not only can such firms provide routine, low end legal services, they can also offer services like drafting and reviewing privilege logs, drafting case chronologies, conducting contract analysis, putting together witness binders, drafting head notes & case summaries, and conducting research at the global or multi-state level.

The LPO industry is already quite developed and firms have the advantage of studying partnership models that have worked. Establishing long term relationships with firms that offer legal services from foreign locations is more cost effective because it allows for longer training periods and enables setting up of compliance tracking teams.

Some companies are concerned about the degree of confidentiality and data protection issues in legal process outsourcing firms. However, this should not be a concern because these firms adhere to the standards accepted in USA or UK.

On the whole, LPO seems to be the best option for law firms and corporate bodies because two birds are killed with the same stone: the cumbersome legal requirements are met and expenses are kept low.

The author is a Legal Consultant having a deep knowledge about legal services & working with a reputed Legal Process Outsourcing Firm.


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Liberalization of India’s Legal Services Market and the Impact on the Legal Process Outsourcing Industry

Author: Mark Ross
UK lawyer and Director of Business Development for LawScribe, Inc.
www. Law Printer. com
mross @ law-printers. com

I recently returned from the North American South Asian Bar Association (Nasab) conference. Of all the sessions I attended during the three-day event by far the most thought provoking and certainly it has triggered the most intense and combative question and answer session focused on the pros and cons of the opening of Indian legal services to foreign law firms. The position as it is right now is that as a lawyer in India is governed by the law on lawyers from 1961. Foreign law firms are simply not engage in the practice of law in India.

Over the last decade we have seen in the western legal community look to find more creative ways to circumvent these restrictions. A number of large multinational accounting firms have set up offices in India and are clearly providing legal services to its customers, which employs a large number of Indian lawyers. Several foreign law firms have â???? Liaison???? office (which is allowed under current legislation) in India, while others have developed affiliations with Indian law firms. We have also seen the last few years the dramatic development of the legal process outsourcing industry. Offshore Legal Process Outsourcing company working alongside U.S. and UK law firms in strict accordance with those restrictions on unauthorized practice of law by providing a???? Legal aid servicesâ???? to its customers as the U.S. and UK Law Firms ultimately assume full responsibility for.

The esteemed panel of this fascinating session included one of the founders of Nasab organization, Mukesh Advani of Zenith India Lawyers, Jaipat Jain, partner at Lazare Potter & Giacovas Kranjac LLP and Yusuf H. Safdari Pillsbury Winthrop Shaw of and Pittman LLP.

I have personally been fascinated by the offshore legal process outsourcing industry now for the past four years, first during my time as a lawyer and then a partner in Underwood’s attorneys and then after he LawScribe here in the U.S. It was important that I keep my days on developments in the Indian legal sector and there have been numerous articles written in relation to this issue in recent years.

There have been finding trips to Britain by prominent organizations including the All India Bar Council, memorandum of understanding concluded between the Bar Council of India and the law societies in Britain, Australia and China and a bilateral working group on legal framework of services by the respective governments in the U.S. and India. The Times of India also commented on Friday, March 9, 2007 that one???? Indiaâ???? S lucrative legal services market may finally be opened up to foreign law firms at the end of the year. Â ????< br />
On the face of mounting pressure on the Indian government to open the market to foreign law firms looks increasingly exponentially. To the untrained eye the liberalization of the market is imminent. It is obvious to me that this is a somewhat naa ¸ ve point of view and that it will not need any major â???? In-houseâ???? changes before the foreign law firms have the right to formally establish the shop in India.

The main reason why there are legal barriers in place is because of the perceived inability of domestic Indian companies to compete with large foreign firms would enter the market once deregulation. The consensus among those who are reluctant to open up the market is that the best talent will be swallowed up by foreign companies. This will have a devastating effect on domestic companies that simply do not have the financial muscle to compete.

Is this an accurate picture of the situation in the Indian legal market? To answer this question it is important to have an understanding of the constraints as domestic firms and why there is this perception that they can not compete with their American and British counterparts.

Currently, Indian law firms are not allowed to have more than 20 partners. Indian law firms is also forbidden to practice any form of advertising whatsoever. This includes a ban on websites, brochures, television, radio, etc. In addition, law firms may not have some form of financial assistance in the form of bank loans. Because of these limitations is a sense among many that Indian law firms will simply not be able to compete with the big American and British companies as they do not operate on equal terms.

Mukesh Advani advocated a gradual liberalization of the market by first persuading the Indian government to relax restrictions on domestic companies. This would give domestic firms time to increase in size and revenue in readiness for opening the market for foreign companies.

The problem as I see it is that this argument assumes that foreign firms is stationary when we know that this is clearly not the case. The company is examining the establishment liaison offices in India right now, or those who have already done so, is the magic circle firms from the UK and AM Law top 50 companies from the U.S., these companies are growing exponentially and will continue to do so. The other difficulty with Mukesh???? Argument is that as many domestic based Indian lawyers I spoke to the Convention on the reality of the Indian legal sector is somewhat different from what one might anticipate given the constraints that they currently operate. Lawyers all over the world inevitably educated to both initially locate and work through loopholes. This is what they do in India. Domestic companies to structure themselves in a traditional one???? West???? fashion, with trainees, junior employees, employees, partners and equity partners. It is not just doing this, but they also socialize with other domestic firms, and conclude relationships with companies in the U.S.

There was also a hot discussion on the point that the pool of qualified and talented lawyers can work on American and British issues somewhat limited. My experience with LawScribe and offshore legal process in general contradict that point of view and I was vocal in putting forward my own position in the question time that followed. India is second only to the U.S. in the number of qualified consultants to around 600 000 with about 75,000 graduates each year, new lawyers. Now I agree that not all of this code has come from the country???? A good law schools or are of sufficiently high standard to work with U.S. and UK issues. But not all law-school graduates here in the U.S. or Britain is of the highest caliber. I worked at times, completely together in exasperation trainee solicitors and fully qualified lawyers in the UK wondering where on earth they had???? Developed???? their legal writing skills. I think there is a large pool of talented individuals, graduated from top law schools in India, with the right training and supervision is more than capable of working with U.S. and UK issues in the offshore legal process outsourcing industry. When the market eventually opened their lawyers will be familiar with U.S. and UK law and the opportunity to work for these companies directly if they wish.

What I came away with one overriding impression was that despite the many articles, memoranda of understanding and agreements between governments that this is not something that will happen overnight. What I think will happen is that the U.S. and UK companies will continue to enter into relationships with Indian law firms and legal outsourcing companies. The Indian government when the time comes to relax the laws on domestic firms, but this will take time.

In a few brief research I undertook prior to attending the meeting I came across an article entitled: â???? India may open the door to foreign practices in licensing agreements ????. Given my reference earlier to the Times of India article from March 2007 would be forgiven for believing that this second quote was taken from another article written this year or possibly last year. This article was actually published in the British Law Society Gazette on 6 July 2001. In at least six years now, we have seen articles that are written, fact finding missions carried out by the major parties, memoranda of understanding and agreements between India and the United States and Britain

Are we really a few steps closer to the legal opening of this large market? What I know is that the provision of offshore legal support services from Indian consultants to U.S. and UK law firms and companies will continue to flourish. Indian law firms will only increase examine ways to circumvent restrictions on their practices and U.S. and UK law firms will continue to include a variety of relationships both internally and agreements with their Indian counterparts, and the legal process outsourcing companies.

Although the legislation has not yet changed we see before our eyes the real liberalization of the Indian legal market. The legal landscape in India is very different to what it looked like five years ago, and with or without legislative changes it will look very different in another 5 years.

Mark Ross was previously a partner at the British Chambers of Underwood’s attorneys. Chambers Guide to

legal profession in 2007 referring to the Underwood’s who???? a highly influential flagship firm and

model for other companies. . . It has pioneered offshoring of legal work. â??? Mark oversaw the company’s

applications for the Investor in People and Lexcel (UK Law Society Quality Standard)

accreditation. He also developed a case management system of offshoring of personal data

injury cases to South Africa and moved to Los Angeles was now in LawScribe

2006th Mark is a regular speaker at legal conferences on outsourcing and offshoring and has

had numerous articles published in legal journals on subjects as varied as: death

hourly rate, liberalization of the Indian legal sector and the ongoing pay rise of

U.S. and Uka???? A top law firms. He is self-accreditation and self-regulation of

Legal Process Outsourcing Industry has been highly acclaimed and has published a white paper

of LPO Network, and International Association of Outsourcing Professionals (IAOP).

He is a professional member of IAOP, and Chapter President of the IAOP Legal Outsourcing

Classifications chapter.